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Peace of Mind, Around the Clock

24/7 Alarm Monitoring from BTV Systems

The best alarm system in the world doesn’t help if nobody is around to respond to an activation. With around-the-clock alarm monitoring from BTV Systems, you can rest assured that your facility is being actively protected and that no alarm activation will go unnoticed.

Our monitoring services are provided by family-owned local companies, so every BTV alarm monitoring customer will know that their facility is being watched over by someone right here at home. We don’t partner with the big national monitoring services – so every customer remains a valued member of the BTV family instead of just a customer number on a spreadsheet.

Rest Easy – We’ve Got Your Back

Monitoring For Any System

BTV can provide monitoring services for any alarm system – whether it was installed by us or not!

Note: Not all existing alarm systems will support all monitoring functionalities. If you need a function that your current system doesn’t support, BTV will work with you to implement upgrades or a new system that will provide the features you need.

Customize Your Alarm Monitoring

Your alarm monitoring service can be tailored to your particular needs, including:

  • Text notifications any time your alarm is armed or disarmed
  • Text notifications of any security system activations
  • Direct calls to you, your designee, or law enforcement in the event of an alarm activation
  • Customize hours during which you won’t be notified of arms/disarms/activations
  • Receive details about the activation in each notification (ie, “Loading bay door sensor activated,” or “Movement detected in lobby.”)

Fast, Secure Implementation

BTV’s monitoring services connect to your alarm system wirelessly, using an easy-to-install cellular module that integrates quickly into your existing system without requiring any costly additional phone or cable connections. Using this system allows BTV to set up a monitoring connection quickly, with minimal disruption to your business operations.

Plus, the cellular network provides a more secure and reliable connection than a traditional phone, fiber, or other physical link.

Protection Against False Alarms

Almost 18% of all calls to 911 centers around the country come from monitored alarm systems. 99% of those calls are false alarms. At BTV Systems, we recognize the importance of the work done every day by our first responders, and of ensuring that their time goes unwasted.

Our monitoring service providers are dedicated to using technology to minimize the number of false alarm calls to law enforcement and fire protection services.

 

Video Verification

Increasingly, law enforcement organizations are seeking ways to reduce the time and resources wasted when officers respond to a false alarm. Many jurisdictions are already charging fines for false alarm activations, and an increasing number are requiring video verification before they respond to an alarm call.

With video verification, the staff at the monitoring center will respond to an activation by opening a live feed from your facility’s video surveillance system. If an intruder is seen, the authorities are contacted and police can respond confidently, knowing that there is an unauthorized person on site. If the video doesn’t reveal any intruders, only your internal contacts are notified of the activation, not law enforcement.

Getting Started with Alarm Monitoring

When you contact BTV Systems to set up alarm monitoring for your facility, we’ll:

  • Visit your site to survey your existing equipment and speak with you about your monitoring needs.

  • Identify any equipment in your current system that is malfunctioning, inoperable, or beyond its service life and recommend replacements.

  • Develop a plan that meets your needs and budget.

  • Install a cellular connection module to link your alarm system to one of our family-owned local monitoring centers.